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Cancellation and Refund Policy

Cancellation and Refund Policy

At FUNDZ, we are committed to providing a seamless payment experience for our customers. We understand that circumstances may arise where you need to cancel a transaction or request a refund. This Cancellation and Refund Policy outlines the guidelines and procedures for cancellations and refunds:

1. Transaction Cancellation:
  • If you need to cancel a transaction, please notify us as soon as possible by contacting our customer support team at info@fundz.online
  • We will make every effort to accommodate your request, subject to the terms and conditions associated with the specific transaction.

2. Refund Eligibility:

  • Refunds will be considered based on the nature of the transaction and applicable regulations.
  • Payment Acceptance: Refunds may be available for specific payment transactions that meet the criteria outlined in our Terms of Service and regulatory requirements.
  • Sales and Purchases: Refunds for sales and purchases will be evaluated based on the agreed terms and any applicable return policies.

3. Refund Process:

  • To request a refund, please contact our customer support team at info@fundz.online and provide the necessary details, including your name, transaction details, and the reason for the refund.
  • We will review your request and notify you of the refund decision within a reasonable timeframe.
  • If your refund is approved, we will initiate the refund process, and the refunded amount will be credited back to the original payment method used, subject to any applicable fees or deductions.

4. Non-Refundable Circumstances:

  • Some transactions may be non-refundable based on the nature of the service, regulatory requirements, or the terms and conditions associated with the transaction.
  • Please refer to our Terms of Service or any specific agreements for details on non-refundable transactions.

5. Modifications and Amendments:

  • We reserve the right to modify or amend this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

Please note that this Cancellation and Refund Policy is subject to the terms and conditions outlined in our Terms of Service and any specific agreements related to your transactions.

If you have any questions or need further clarification regarding our Cancellation and Refund Policy, please contact our customer support team at info@fundz.online